Return & Refund Policy

Last updated: June 2026

We want you to love every purchase from Wood & Smoke. If you're not completely satisfied, we're here to help.

Returns

Items may be returned within 30 days of delivery
Items must be unused, in their original packaging
To initiate a return, contact us at support@woodandsmoke.com with your order number

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the item. We will send a replacement or issue a full refund at no additional cost.